Frequently Asked Questions (FAQ)

FINALSTICKER is an online swap platform for stickers and trading cards. You keep your collection digitally, see at a glance what you are missing and what you have spare, and find collectors from all over the world who need or offer exactly that. Trades and purchases happen directly between members, and everything is sent by post. How it works in detail is explained on the page Sticker swap platform.

A place where collectors swap their duplicate stickers for the ones they are missing. It used to be the schoolyard or a swap meet. Online, a swap platform compares the lists of all collectors and shows you who has exactly what you lack and needs what you have twice. FINALSTICKER does this for stickers and trading cards, free of charge and worldwide. More on the page Sticker swap platform.

Nothing. Managing your collection, finding partners, trading and buying are free. If you want more, such as selling yourself or collecting without ads, you can book Premium. It is not a subscription and ends on its own.

Not for browsing: the catalogue, checklists and player pages are open to everyone. For your own collection, for trading and buying, you create a free account in a minute. We only ask for your address when you trade or buy for the first time. The other person sees it only once the deal is agreed.

After signing up, a short tour walks you through the first steps. Then go to “My Collections”, pick your album from the catalogue via “Add collection” and enter what you are missing and what you have spare. From then on FINALSTICKER suggests matching trade partners.

Yes. The platform is available in nine languages, and collectors from many countries take part. Prices set by other members are converted into your currency as a guide.

Under “My Collections”, tap “Add collection” and find your album or card series in the catalogue. You can enter your stickers in the way that suits you: the Assistant walks you through the album, in Manual Mode you tap sticker by sticker, and under “Import & Export” you simply paste your number lists.

Need are the stickers you are still missing. Offer are your duplicates that you want to pass on. If you have several spares of the same sticker, enter the quantity. In a trade a small “×3” then appears on the number, and your partner sees right away that more is possible.

It goes through the album with you, sticker by sticker: “Missing” or “Got it”. After that it only asks about your duplicates. Ideal when you enter an album for the first time and have no ready-made list.

Coloured numbers are special-finish stickers, for example glitter, gold or hologram. They are usually rarer and more sought after than regular stickers. That is why we highlight them everywhere: in your collection, in the checklist and in a trade. So you never give away a glitter sticker for an ordinary one by mistake.

Stickers that exist in addition to the album, such as update sets, limited editions or inserts. They always sit at the end of the list and do not count towards your progress. Your album is complete once all regular stickers are in.

The complete list of all stickers in an album: number, name, section and finish. It is the basis for your collection and for every trade. For numbers and order we follow the standard collectors know, which is the manufacturer’s numbering. That way your lists also match those of other collectors.

On the album’s info page. You reach it via the info icon in “My Collections” or via “Info” while editing. It shows the description, the complete checklist and the way to the image catalogue.

Yes, in the image catalogue. There you leaf through the scans of an album as if it were the album itself, search by number or name and see for each sticker who is offering it right now. Perfect for recognising a sticker or simply browsing.

Please do. If a sticker has no image yet, scan or photograph it and upload the picture via “Suggest an image”. We check it briefly and publish it. The image catalogue grows with every collector who joins in.

A small card for that sticker opens. You see how many collectors need it, who offers it for trade or sale, and you add it to your list with one tap on “I need it”.

No. The catalogue contains classic sticker albums as well as card series. You manage both in the same way.

Panini and Topps for the World Cup, Euro, Bundesliga and Champions League, club albums, Tour de France, plus card series such as Match Attax and Adrenalyn XL and the first Pokémon sets. The catalogue grows with the collectors’ suggestions. Browse the catalogue.

Suggest it to us via “Suggest a missing album”, ideally with a cover image and the key details. We review the suggestion and add the album. As a thank-you, every 10 accepted suggestions with an image earn you one month of Premium for free.

Every player has a page of their own with all stickers and cards they appear on, across all albums, including their first issues (“rookies”). You find them through the search at the very top, which also finds albums, card series and members.

No. Copy your need and offer lists from wherever you keep them, be it another trading platform, a spreadsheet or a note, and paste them under “Import & Export”. FINALSTICKER recognises the numbers and adds them to your collection. It takes seconds.

Any time. Your lists belong to you. Under “Import & Export” you copy Need and Offer as text with one click and use them wherever you like. We do not lock anyone in; we want you to stay because you enjoy it.

Almost all common ones: numbers separated by commas, quantities in brackets such as 5(3) or as repeats like “5, 5, 5”, leading zeros like “007” and codes like “GER12”. After saving, a short report shows what was added, what was removed and what we could not match.

Yes. The checklist PDF gives you the Need and Offer of an album to print and tick off, handy for swap meets.

In your profile, the “Need/Offer lists” switch shows the lists of each collection, ready to copy. Visitors to your profile also see which of your duplicates they need themselves.

In three steps: copy your want and offer lists there, paste them here under “Import & Export”, done. If an album is missing from the catalogue, suggest it; it is usually added within a few days. Invite your swap partners via your profile link and you will find each other again as friends right away.

1. You choose a partner and put together what you give and what you get. 2. The other person accepts, declines or makes a counter-offer. 3. After acceptance you see each other’s addresses. 4. You both send the stickers and confirm dispatch and receipt. 5. Finally you rate each other.

Under “Trade”, FINALSTICKER shows all members who have what you need and need what you have spare. The best matches come first. The search is worldwide, but you can filter by country, collection and last activity. If there is no match, we tell you why.

No. Tap “Notify me”. We check your whole collection daily and get in touch by e-mail or Telegram as soon as a matching partner appears.

Then you make a counter-offer and change the selection, or you decline. If a request stays unanswered, it expires by itself after 14 days and the stickers are free again.

It is reserved (lock icon) because it is already part of another open deal. This way no sticker is promised twice. Tapping the lock takes you to that deal. Once it is completed or cancelled, the sticker is free again.

Yes. In the selling area of your collection you can set valuable pieces to “sale only” with the lock. They are then no longer offered for trade.

You recognise special-finish stickers by their colour and multiple spares by the “×” sign. With Premium and your own prices, FINALSTICKER also points out stickers that are worth clearly more than the rest before you trade. Only you see this hint.

Under “Messages” all your trades, purchases and Marketplace inquiries come together with their chat. The bell reports news, and the dashboard shows where it is your turn.

Switch on Holiday mode in the settings. You then receive no new requests and do not appear in the partner search. Your collection stays as it is, and when you are back you simply switch again.

Stickers belong in a sleeve or small bag, never loose in the envelope. The letter should be flat and sturdy, otherwise sorting machines tear it open. Handy: every deal comes with a ready-made cover letter as a PDF with the address for a window envelope and the list to tick off.

When you click “Shipped”, you choose the carrier and enter the tracking number. Your partner gets a “Track shipment” link and sees where the letter is. You can also add the number later. Tip for Germany: even regular Deutsche Post letters carry a number for basic tracking; it is printed in the franking mark.

Ask in the chat first; a delay usually clears up quickly. If the letter has still not arrived ten days after acceptance (21 days for international shipments), report a dispute via “Letter not received”. We will then look into the case. For valuable shipments we recommend registered mail.

Write to the other person in the chat; it is often an oversight and gets sent afterwards. You can record your experience in the rating. Members you no longer want to deal with can be blocked.

Yes, in two ways. Duplicates from the collections: members with the selling feature offer their spares. And individual, high-value pieces in the Marketplace. Buying is free; you do not need Premium for it. You find the offers in the Marketplace, on every album page under “Offers” and via “Buy” with trade partners and friends.

1. You put the stickers you want into the basket and choose the shipping method, for example standard shipping, registered mail or pickup. 2. You accept the price or make your own price proposal. 3. After acceptance you see each other’s addresses. 4. You pay as agreed and mark “Payment sent”. 5. The seller confirms receipt of the payment and ships. 6. You confirm receipt and can rate the purchase.

For offers from the FINALSTICKER shop you can pay fixed-price items online right away, for example by card or PayPal. The order is confirmed immediately, without arranging things in the chat. For these purchases the operator of FINALSTICKER is your seller: you receive an invoice and, as a consumer, have the statutory right of withdrawal.

With Premium. Set your mode in the settings to “Trade & sell” or “Sell only” and give your duplicates prices in the “Sell” area of your collection. Without a price, “negotiable” applies. You enter shipping costs and payment options once in the settings. We charge 0% sales commission.

You decide that yourself when you activate selling. Anyone who sells regularly and for profit is usually considered a commercial seller and has additional duties, such as provider identification, a right of withdrawal and the notice on the legal guarantee. The correct classification is your responsibility. If in doubt, get brief professional advice.

Prices apply in the seller’s currency. Next to them you see the approximate amount in your currency. How you handle conversion and possible fees is something you settle in the chat.

The members between themselves. FINALSTICKER arranges the contact and is not a party to the contract for trades and purchases between members. You agree price, payment and shipping directly; no money passes through FINALSTICKER. The only exception is purchases in the FINALSTICKER shop: there the operator sells directly, and you can pay online.

The place for all offers: duplicates from albums offered by members with the selling feature, and special single pieces such as rare, signed or professionally graded cards, each with photos, condition and description. Anyone can browse and send inquiries.

In the collections you keep albums and series: wanted, offered and trading. The Marketplace is the shop window for buying: there you see duplicates from albums and individual items with photos side by side, can filter by category, publisher and price, and put both into the same cart.

Via “Send inquiry” you start a chat with the seller and settle price, shipping and payment. This is non-binding. Fixed-price items from the FINALSTICKER shop can also be ordered directly and paid online.

Yes. With the heart you save items and individual sticker offers to your watchlist. There you also see what from your wanted list is on offer right now. In the cart you gather several positions and send one joint inquiry per seller.

Under “My storage → My Articles” you create the item with title, condition, description and at least one photo and then publish it. With Premium up to three listings are active at the same time, with Premium + as many as you like.

Yes, as soon as you offer something. Your duplicates from albums and, with Premium +, your items are gathered on your shop page. You can copy the link and share it anywhere.

The seller decides, per item or through their shipping rates, separately for domestic and international. If it says “on request”, you settle shipping in the chat.

Via “Add as friend” in a profile you send a friend request. The other person accepts or declines. Unanswered requests expire after four weeks. Your friends list shows at a glance with whom a trade or purchase is possible right now.

Ratings, verification, the member’s collections and, if you wish, the need and offer lists. So you know who you are dealing with before you send a request.

On the member’s profile page. After that you receive no new requests from this person. Deals already in progress can still be completed properly.

Yes. You set both in the settings under “Account”. Others then see neither when you were last online nor where you live.

By the ratings from earlier deals and the verification badge next to the name. For valuable shipments we also recommend a trackable shipping method.

A badge that shows the details have been checked. You receive “name checked” automatically when the name from a payment matches your profile. For “name & address checked” we send you a code by post for a small fee (€3.49), which you then redeem. We never ask for an ID document. Commercial accounts carry a badge of their own. While you are verified, the checked details are locked. If you change them, the badge is removed.

After a trade you rate each other with stars in three categories and a comment. After a purchase the buyer gives the rating. Trade and sales ratings are shown separately.

For your protection. Scammers like to lure people to other websites. That is why we show links in chats as plain text and add a safety note. Only share payment details if you trust the person.

Via “Report” on item and profile pages. We review every report. Errors concerning players or images can be reported directly on the respective page.

For deals between members FINALSTICKER is not a party to the contract and has no control over how they are carried out, for example if a shipment is lost in the post. But we give you good tools: ratings, verification, tracking, dispute reports and blocking. The legal details are set out in the Terms.

In Germany, with servers in Germany. The operator is named in the legal notice, data processing is described in the privacy policy. We use no social media buttons and no ad trackers.

Premium (€4.90 per month or €49 per year): no ads, selling duplicates, storage management with packing list, value hint when trading, better placement as a seller and up to three Marketplace listings. Premium + (€14.90 per month or €149 per year): everything in Premium and an unlimited number of Marketplace listings. In both cases: 0% sales commission.

No. You book one month or one year, and after that Premium ends by itself. No automatic renewal, no cancellation needed. Trading and buying remain free afterwards as usual.

For €12.99 a year you support the running of FINALSTICKER – servers, catalogue maintenance and new features. In return the platform is ad-free for you for a whole year, and you wear the Supporter badge on your profile. Selling functions are not included; that is what Premium is for. Ends by itself.

By card, SEPA direct debit or PayPal. The invoice arrives by e-mail and is always available in your payment history. You exercise your right of withdrawal conveniently via the withdrawal function in the settings. In a few countries we currently cannot offer paid services for tax reasons. Trading and buying still work there.

Both. When you give it as a gift, you receive a code with a printable voucher that you pass on yourself. You redeem a code you received on the Premium page.

Please check your spam folder first. Some providers deliver e-mails with a delay of a few minutes. If nothing arrives, request the e-mail again or write to us. We will gladly activate your account manually.

The way you prefer. In the settings you choose what we inform you about by e-mail, you can bundle messages and set quiet hours. Important system e-mails about sign-in, security and invoices are always sent.

Yes, with Telegram. In the settings you connect your account with one tap; you do not have to give a phone number. After that, requests, replies and shipping updates land on your phone right away.

All in the settings. You confirm a new e-mail address via a link we send you. We detect your time zone automatically, but you can set it yourself so that all times are right for you.

When we adjust the conditions, we show you a short summary of the changes on your next visit. One click and you carry on.

In the settings you mark your account for deletion. You can undo this for seven days; after that your personal data is removed or anonymised. Ongoing deals are informed that you are leaving. If a dispute is still open, we wait with the deletion until it is settled, for two more weeks at most. We keep invoices for legal reasons. More in the Privacy Policy.

We only store what is needed for your account, trading and buying. Details are in the Privacy Policy. We use only technically necessary cookies and run no advertising trackers. In some places we show partner links to online retailers, marked as “Ad”. With Premium or Supporter they are hidden.