Terms and Conditions
Note on legal references: references to "§" refer to German national laws (in particular the German Civil Code [BGB], the Introductory Act to the BGB [EGBGB], the German Digital Services Act [DDG] and the German VAT Act [UStG]), as the provider is based in Germany. The contractual relationship between you and FINALSTICKER is governed by the law of the Federal Republic of Germany. If you are a consumer with your habitual residence in another EU Member State, the mandatory consumer protection provisions of your country of residence remain unaffected. The German version of these terms is authoritative; translations serve only to facilitate understanding.
1. Scope and provider
These General Terms and Conditions (hereinafter "T&C") govern the use of the platform www.finalsticker.com (hereinafter "FINALSTICKER", "platform", "we") by its users (hereinafter "you", "user").
The provider and contracting party for the use of the platform is:
FINALSTICKER, Owner: Chris Hamann
Unter den Eichen 6
49809 Lingen
Germany
Email: info@finalsticker.com
By registering, you agree to these Terms in the version applicable at the time the contract is concluded; later changes only take effect in accordance with Section 22. Deviating, conflicting or supplementary terms of a user do not become part of the contract unless we expressly agree to their application.
2. What FINALSTICKER is – and what it is not (mere intermediary)
FINALSTICKER is an online platform on which users can digitally manage their collections (stickers and trading cards), record missing and duplicate items, find suitable trade and purchase partners and get in touch with one another.
FINALSTICKER provides the technical platform and the means of contact. Trade and purchase contracts for collectibles are concluded directly between the users involved. FINALSTICKER does not become a party to these transactions, does not act as a commission agent or trustee and owes neither the delivery nor the payment of the items traded between users. The only exception applies where the operator of the platform itself acts as the seller in an instant purchase (Section 6); in that case the purchase contract is concluded with the operator.
For trades and purchase requests, FINALSTICKER does not process any payments between the parties and does not accept any buyer funds; the users agree the price, payment method, shipping method and all other conditions freely, directly and on their own responsibility among themselves. For instant purchases (Section 6), an external payment service provider accepts the payment on behalf of the respective seller.
There is no entitlement to the conclusion of a trade or purchase, to a particular number of contacts or to a particular trading success. The platform merely provides the opportunity to make contact.
3. Registration, user account and minimum age
A free user account is required for the full range of functions. When registering and during use, you provide truthful, complete and up-to-date information, in particular regarding your name and address, insofar as this is needed for the handling of trades and purchases.
The offer is aimed at persons aged 16 and over. Persons under 16 may only use the platform with the consent of their legal guardians.
- You are obliged to keep your access credentials secret and to protect them from access by third parties.
- As a rule, one account per person is permitted. Creating multiple accounts in order to circumvent blocks or to manipulate (e.g. ratings) is prohibited.
- The account is not transferable.
- If you suspect that your account is being misused, please inform us immediately at info@finalsticker.com.
4. Users' obligations and conduct
You undertake to use the platform only within the framework of applicable laws and these T&C. In particular, the following is prohibited:
- posting unlawful, insulting, discriminatory, harmful-to-minors or misleading content;
- uploading images or other content to which you do not hold the necessary rights or which infringe the rights of third parties (in particular copyrights and trademark rights);
- infringing the protected rights of third parties, harassment, spam or unsolicited advertising;
- the automated extraction of content (scraping), the use of bots, as well as any attempt to disrupt or circumvent the platform or its security mechanisms;
- any manipulation of the platform, for instance through bogus trade/purchase transactions, sham transactions or falsified or fraudulently obtained ratings.
You undertake to handle agreed trade and purchase transactions fairly and promptly, to rate honestly and to be respectful in your dealings with other users. You are yourself responsible for complying with any tax and trade law obligations of your own (e.g. in the case of extensive selling).
5. Trading and purchasing between users
Trade and purchase transactions typically proceed as follows: one user submits an offer or a request, and the other accepts it or makes a counter-offer. Only after the conclusion are the address details of the respective other person, required for the handling, shown to the parties involved, so that shipping can take place. The parties involved can then confirm shipment, acknowledge receipt and rate one another.
The resulting contracts exist exclusively between the users involved (see Section 2). Shipping and – for purchase requests – payment take place directly between the users. You decide on your own responsibility with whom, for which items and on which terms you enter into a transaction. Fixed-price offers that you can pay for directly online are governed by Section 6.
Reservation and expiry: As long as a request is open or a transaction is being processed, the offered items are reserved against other requests. A request that is not accepted within 14 days expires automatically; the reservation is then released again. We inform both sides about this expiry.
Private or commercial selling – your self-classification
When you activate the selling function, you classify yourself as a private or commercial seller. You make this classification on your own responsibility. Whether a sale is to be classified as private or commercial is governed by the statutory provisions and the circumstances of the individual case; indicators may in particular be planned, repeated conduct or conduct aimed at making a profit – regardless of what you have selected. For contracts between private individuals there is generally no statutory right of withdrawal, and you may exclude the warranty to the extent legally permitted.
As a commercial seller, additional statutory obligations apply to you, which you fulfil independently and completely – in particular the provider identification (legal notice/imprint pursuant to § 5 DDG), the statutory warranty, the consumer right of withdrawal (generally 14 days) with a proper withdrawal notice, correct price information and your tax obligations. FINALSTICKER merely provides you with input options and display areas for this (e.g. for your provider identification and – based on your details – a model withdrawal notice); you alone are responsible for the accuracy, completeness and currency of this information.
FINALSTICKER displays your self-classification and the information you provide to other users, but does not check it and assumes no liability for its accuracy. FINALSTICKER does not become a contracting party in a sale either (Section 2). For an incorrect, omitted or delayed classification, as well as for the breach of the seller obligations applicable to you, you alone are liable; in this respect you indemnify FINALSTICKER, in accordance with Section 20, against justified third-party claims (e.g. warning letters, official measures or claims by buyers or competitors).
If we identify indications of an obviously incorrect classification (e.g. extensive or commercial sales under the label "private"), we may ask you to make a correction, temporarily hide your chosen classification or restrict the selling function until the required information is available.
Tax obligations and statutory disclosure duties
You are responsible for your own tax obligations arising from sales. FINALSTICKER may be legally obliged to transmit certain seller data to the tax authorities or to request additional information for this purpose (e.g. under the German Platform Tax Transparency Act, which applies above certain thresholds). To the extent such an obligation exists, you will provide us with the required information – such as your tax identification number – truthfully and on time upon request. If you fail to do so despite a request, we may restrict the selling function until the information is available. These obligations may exist regardless of your classification as a private or commercial seller.
Order of suggestions (ranking)
So that you can quickly find suitable partners, we sort the suggestions shown to you according to their suitability. The main parameters and their relative importance are:
- Match between your search and the other person's offer (number of matching items in both directions) – relative importance: very high. This is the most important factor, because the success of a trade or purchase depends largely on the substantive match.
- Activity of the other person, such as when they were last online – relative importance: high. Experience shows that active users respond more reliably, which increases the probability of success.
- Seller or premium status – relative importance: supplementary. An active premium service can improve the placement as a seller, but does not change the substantive match of the suggestions.
- Filters set by you (e.g. country, collection or "last online") – these directly narrow down the results shown.
We do not disclose the precise method of calculation (algorithm) in detail, for reasons of protection against manipulation and deception. Insofar as you use the platform on a commercial basis, the requirements of Regulation (EU) 2019/1150 (P2B Regulation) additionally apply in your favour.
Data access for business sellers. Within their account, business sellers have access to the offers, listings and prices they have posted, to their own sales transactions (requests, chat history, status, shipment data) and to the buyer data required to process their own sales (username, the delivery address after acceptance and, for online payment, the payment status). There is no access to personal data that is not required for their own transactions, or to the offers, sales or buyer data of other sellers; aggregated platform statistics can be viewed by everyone alike. When the user account ends, access via the platform ceases. Which data are subsequently retained on the basis of statutory retention or reporting obligations or other legal grounds is set out in our privacy policy. We transfer data to third parties only where this is necessary for the operation and processing of the platform – in particular to payment service providers and technical service providers (e.g. hosting, e-mail delivery) – or where statutory reporting and disclosure obligations towards authorities exist. Seller or buyer data are not passed on for the independent commercial purposes of third parties. Details of recipients, purposes and legal bases are set out in our privacy policy.
The operator's own offers. Where the operator of FINALSTICKER itself offers collectibles via its own business seller account, these offers are treated according to the same ranking, presentation and access rules as the offers of other comparable sellers; there is no preferential placement merely on account of being the platform operator. Differences arise only from the respective seller role (private or business), the booked scope of services and the functions available for the specific offer. One such difference currently exists for instant purchases (Section 6): online payment is currently available only for the operator's offers, because the payments are processed via the operator's payment accounts; other sellers use the purchase request with direct payment between the parties. For the operation and moderation of the platform, the operator has technical access to the platform data; for its own selling activity it does not use any data of other sellers or their buyers.
Additional distribution channels and affiliate programmes. FINALSTICKER currently does not market the offers posted by business users through additional distribution channels or affiliate programmes outside the platform. Publicly visible offer pages (e.g. marketplace listings and seller pages) may be indexed by search engines. The affiliate links referred to in Section 16 concern offers of external third parties and not the offers of the sellers on FINALSTICKER.
6. Instant purchase (online payment)
In addition to trading and purchase requests, there are fixed-price offers that you can pay for directly online (“instant purchase”) – for stickers from a seller's sales stock as well as for fixed-price items on the marketplace (Section 7). Instant purchase is only available for sellers who are enabled for online payment; if it is not available, the purchase request under Section 5 remains.
Contracting party: The seller and contracting party is the provider named in the offer. Before the purchase, we show you their provider information and – for business sellers – their withdrawal instructions. If the operator of FINALSTICKER itself acts as the seller (own stock via its user account), the purchase contract for the goods is concluded with the operator; in that case the provisions on warranty in Section 19 and the withdrawal instructions for goods at the end of this Section additionally apply.
Procedure: By clicking “Order with obligation to pay”, you submit a binding offer at the displayed total price (item price plus the selected shipping method) and are redirected to the payment service provider (Section 11) for payment. The contract is concluded upon successful completion of the payment; the payment accepts the offer and starts the processing. On the marketplace, online payment may additionally be offered for a request that has already been confirmed. Self-collection is not provided for in instant purchases.
Payment deadline: If an order that has been started is not paid within 24 hours, it expires automatically and the reserved items are released again. The payment service provider accepts the payment on behalf of the seller; refunds are made via the same payment route. The buyer or seller protection of the respective payment service provider remains unaffected.
Shipping and receipt: After receipt of payment, the seller ships the goods, enters the tracking number where available and marks the shipment as sent; for payments via PayPal, we additionally transmit the shipment data to PayPal. You confirm receipt after delivery or report a shipment that has not arrived via the function provided for this purpose. Afterwards you can rate each other (Section 9).
Withdrawal instructions for purchases of goods where FINALSTICKER itself is the seller
These instructions apply only if you are a consumer and the operator of FINALSTICKER itself acts as the seller in an instant purchase. For other sellers, their own withdrawal instructions apply, which are shown to you before the purchase; for contracts between private individuals there is generally no right of withdrawal (Section 5).
Right of withdrawal: You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, take or takes possession of the goods. To exercise your right of withdrawal, you must inform us (FINALSTICKER, Owner: Chris Hamann, Unter den Eichen 6, 49809 Lingen, Germany, phone: +49 591 12078724, e-mail: info@finalsticker.com) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an e-mail). You may use the model withdrawal form in Section 12 for this purpose, but it is not obligatory. You can also exercise your right of withdrawal via the withdrawal function in your account (Settings → Account → “Withdraw from contract”; there you select the order and confirm with “Confirm withdrawal”). If you use this online function, we will send you without delay, on a durable medium (by e-mail), an acknowledgement of receipt stating the content of your withdrawal declaration and the date and time of its receipt. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal: If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
7. Marketplace listings
On the marketplace, users with a corresponding Premium service (Section 10) can list individual collectibles – in particular high-value cards and special items – as classified ads. Premium includes up to three simultaneously active listings, Premium + an unlimited number. Listings are publicly visible, including to visitors who are not logged in.
The following applies to your listings:
- You only list items that belong to you and that you are able to deliver. You state the title, description, condition, grading and features truthfully and completely; counterfeits, reprints or reproductions must be labelled as such and may not be offered as originals.
- You use only your own photos of the offered item or images for which you hold the necessary rights (Section 15).
- The stated price is – depending on the offer – a fixed price or a basis for negotiation. If you are a business seller, the obligations under Section 5 apply (provider identification, withdrawal instructions, price indications).
- Interested parties get in touch via a request; you agree the further processing – price, payment and shipping – directly with each other in the request thread (Sections 2 and 5), unless the instant purchase (Section 6) is used. A request in which nothing happens for 30 days is closed by us automatically.
- You mark sold or no longer available items as sold without delay or pause the listing.
We may pause or remove listings that violate these Terms or applicable law, or that are incomplete or misleading (Section 15). If your Premium service expires, active listings are paused and become available again when you book anew. There is no entitlement to a particular placement or reach of listings.
8. No liability for transactions between users – your own responsibility
Since FINALSTICKER does not become a party to trade and purchase transactions between users (Section 2), the following applies – with the exception of cases in which the operator itself is the seller in an instant purchase (Section 6):
- To the extent legally permissible, we provide no warranty as to the identity, the accuracy of the information, the reliability, the solvency or the willingness to perform of other users.
- We are not liable for non-performance, defective or delayed performance, false information, fraud, payment defaults or the loss or damage of consignments sent by post between users.
- You check and decide on your own responsibility with whom you do business. We recommend that you take existing ratings and the verification badge into account, that you choose a traceable or insured shipping method (e.g. registered mail) when shipping, and that you exercise particular care in the case of advance payment.
Our optional aids – such as the reporting function for consignments not received, internal notes or the option to issue warnings – are a voluntary service offering intended to promote a trustworthy community. They do not constitute any arbitration procedure and no obligation on the part of FINALSTICKER to mediate disputes between users or to pay damages. Disputes arising from transactions between users are to be resolved by you directly with the respective other person.
To be distinguished from this is unlawful content (e.g. a copyright infringement in an uploaded image or manifestly false information): you can report such content to us at any time, and we follow up on corresponding reports. The procedure for this is governed by Section 15.
9. Ratings
After completed transactions, the parties involved can rate each other. Ratings must be truthful and factual; untrue factual assertions, insults and ratings without a genuine underlying transaction are not permitted.
Ratings reflect the personal assessment of the respective user; FINALSTICKER does not adopt them as its own. We are entitled, but not obliged, to hide or remove manifestly impermissible, unlawful or evidently manipulated ratings.
10. Paid services of FINALSTICKER (Premium, Ad-free, Verification)
Independently of the transactions between users, FINALSTICKER offers its own paid digital services. In this respect, FINALSTICKER is your direct contracting party. Currently offered are:
- Premium and Premium + (term either 1 month or 1 year): ad-free use, selling functions, storage management, preferred placement as a seller and marketplace listings (Section 7) – with Premium up to three simultaneously active listings, with Premium + unlimited. The specific range of functions is described on the respective product page.
- Ad-free (term 1 year): ad-free use without the further premium functions.
- Verification (“GetVerified”): a one-off service to confirm the accuracy of your details (trust badge). Only your name and/or your address are checked – for postal verification, by sending a confirmation code to the address you have provided, which you then enter. We do not require any identity documents for this and do not process any official ID data. Which data we process for this purpose and how long we store them is explained in our privacy policy. If you later change your name or address, the verification status may lapse. Business accounts can additionally have their VAT identification number confirmed.
No subscription: All paid services have a fixed term and end automatically. There is no automatic renewal, no follow-up costs arise and no cancellation is required. After expiry, you continue to use the platform in the free scope; trading and purchasing remain possible for you.
The respective service is – unless otherwise stated on the product page – provided immediately after successful payment, or its performance is commenced immediately. This is relevant for your right of withdrawal (see Section 12).
11. Prices, payment and invoices
Prices are shown to you before purchase in your respective currency and – where indicated – are inclusive of statutory VAT. The price shown at the time of purchase is decisive.
Payment is made via a carefully selected external payment service provider. We will inform you of the provider used in each case before the conclusion of the payment process and in our privacy policy. We reserve the right to change the payment service provider; your payment data is transmitted to the provider exclusively for the purpose of handling the respective payment.
For each paid service we issue an invoice with a sequential invoice number, which you can access at any time in your account under "Payments & Invoices". The respective fee owed is due for payment immediately upon conclusion of the contract.
We currently use Stripe (Stripe Payments Europe, Ltd., Ireland) and PayPal (PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg) as payment service providers; you choose the payment method when paying. The same payment service providers accept the payment on behalf of the respective seller for instant purchases (Section 6). Details on the processing of your payment data can be found in our privacy policy.
12. Right of withdrawal for paid digital services
If you are a consumer (i.e. a natural person who enters into the transaction for purposes that are predominantly private), you have a statutory right of withdrawal for the paid services referred to in Section 10. This right of withdrawal relates exclusively to FINALSTICKER's own digital services and not to the trade or purchase transactions between users, to which FINALSTICKER is not a party (Section 2). For purchases of goods in an instant purchase, the withdrawal instructions of the respective seller apply or – where the operator itself sells – the withdrawal instructions for goods in Section 6.
Premium, Premium +, Ad-free and Verification are services; Premium, Premium + and Ad-free have a fixed term. Since our services generally begin immediately, we ask for your express consent to the immediate start of performance at the time of purchase. If you withdraw within the withdrawal period, you pay a proportionate amount for the service already performed up to that point – for Premium, Premium + and Ad-free, for the part of the booked term performed pro rata temporis up to that point – and we refund the remainder to you. The proportion is calculated on the basis of the agreed total price and the ratio of the service already performed up to receipt of your withdrawal to the total service provided for in the contract: for Premium, Premium + and Ad-free pro rata temporis according to the part of the booked term that has elapsed by then, for Verification according to the part of the service performed by then. If the agreed total price is disproportionately high, we calculate the proportion on the basis of the market value of the service performed. Upon complete performance of the service (for Premium, Premium + and Ad-free upon expiry of the booked term, for Verification upon its completion), your right of withdrawal expires.
Withdrawal instructions
Right of withdrawal. You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of the conclusion of the contract.
To exercise your right of withdrawal, you must inform us (FINALSTICKER, Owner: Chris Hamann, Unter den Eichen 6, 49809 Lingen, Germany, phone: +49 591 12078724, e-mail: info@finalsticker.com) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an e-mail). You may use the model withdrawal form below for this purpose, but it is not obligatory. You can also exercise your right of withdrawal via the withdrawal function in your account (Settings → Account → “Withdraw from contract”; there you select the contract and confirm with “Confirm withdrawal”). If you use this online function, we will send you without delay, on a durable medium (by e-mail), an acknowledgement of receipt stating the content of your withdrawal declaration and the date and time of its receipt. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal. If you withdraw from this contract, we shall reimburse you all payments that we have received from you, without undue delay and at the latest within fourteen days from the day on which we receive the notification of your withdrawal. For this reimbursement we use the same means of payment that you used in the original transaction, unless something else has been expressly agreed with you; in no case will you be charged any fees on account of this reimbursement. If you have requested that the service begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the time of your withdrawal compared with the total scope of the services contractually envisaged.
Early expiry of the right of withdrawal. In the case of a contract for the provision of services, your right of withdrawal expires if we have fully performed the service and only began performance after you had given your express consent and at the same time confirmed your awareness that you lose your right of withdrawal upon complete performance of the contract by us. This applies to Verification as well as to Premium, Premium + and Ad-free, whose complete performance occurs upon expiry of the booked term. You give this consent and confirmation at the time of purchase by ticking the corresponding checkbox. The statutory right of withdrawal applies to gift voucher codes. If the voucher is redeemed within the withdrawal period and a paid service is thereby activated, the above provisions on the start of performance, on compensation for value and on the expiry of the right of withdrawal apply accordingly to that service.
Model withdrawal form
(If you wish to withdraw from the contract, please complete this form and return it to us.)
To: FINALSTICKER, Owner: Chris Hamann, Unter den Eichen 6, 49809 Lingen, Germany, e-mail: info@finalsticker.com
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*):
________________________________________________
Ordered on (*) / received on (*): ____________________
Name of consumer(s): ____________________
Address of consumer(s): ____________________
Signature of consumer(s) (only if this form is notified on paper): ____________________
Date: ____________________
(*) Delete as appropriate.
13. Gift vouchers
You can purchase a paid service (e.g. Premium) as a gift for another person. After successful payment, we generate a voucher code which we provide to you as the buyer (by e-mail as well as a printable voucher). We deliberately do not collect the e-mail address of the recipient(s); you pass on the code yourself.
- Gift vouchers can be redeemed until the end of the regular statutory limitation period, i.e. three years from the end of the year in which the voucher was purchased (purchase in May 2026 → redeemable until 31.12.2029). The redemption date is stated on the voucher.
- A cash payout of the voucher value is excluded.
- A voucher code can be redeemed once and is not intended for commercial resale.
The right of withdrawal under Section 12 applies accordingly to the gift voucher.
14. Promotional and voucher codes
From time to time, FINALSTICKER may issue free codes (e.g. as part of promotions) with which paid services can be unlocked for a certain period. The conditions stated upon issuance apply (in particular the period of validity and one-time redemption). There is no entitlement to the issuance of such codes; a cash payout is excluded.
15. Users' content, granting of rights and copyright
If you upload content (e.g. a profile picture or images as part of a collection request), you warrant that you hold the necessary rights and do not infringe any rights of third parties. The rights to the content you post remain with you; FINALSTICKER receives only the permission of use described below, which is limited to the operation of the platform. You grant FINALSTICKER the non-exclusive right, limited in space and time to the purpose of operating the platform, to store this content, to process it technically (e.g. to scale it or deliver it in preview size) and to display it within the platform. For accepted collection proposals, we name you in the catalogue by your username as the creator.
Reward for collection proposals: For accepted proposals with an album cover, we credit you – as a voluntary thank-you – one month of Premium for every 20 accepted collections. The conditions stated on the proposal page are decisive; we may adjust or end the promotion. There is no entitlement; in the event of abuse (e.g. third-party images, multiple or sham proposals), we may refuse or revoke credits.
We are entitled to remove unlawful content or content that violates these T&C.
Reporting of unlawful content (notice and action)
If you are of the opinion that content posted on the platform is unlawful or infringes your rights – for instance because you are the author or rights holder of an image used –, you can report this to us at any time, preferably by e-mail to info@finalsticker.com or via the platform's internal reporting functions. So that we can process your report promptly, please state: the content concerned (e.g. link, collection or transaction number), the reason for the complaint, evidence of or grounds for your authorisation, as well as your contact details.
We process incoming reports promptly, diligently, objectively and without arbitrariness. We confirm receipt of the report to the reporting person without delay and inform them without delay of our decision and of the options for challenging it (Art. 16 of Regulation (EU) 2022/2065 – “Digital Services Act”/DSA). We remove or block illegal content as soon as we become aware of it (Art. 6 DSA).
There is no general obligation to actively monitor the content posted by users or to investigate circumstances indicating illegal activity (Art. 8 DSA).
If we restrict content posted by you (for instance by removal, blocking or downranking), you will receive a clear and specific statement of reasons at the latest at the time of the measure – including the scope and the reasons for the measure as well as the options for challenging it (Art. 17 DSA) –, insofar as your contact details are available to us and no legal reasons preclude this. The procedure is governed in detail by the directly applicable requirements of the DSA; the supervision of digital services in Germany is the responsibility of the Federal Network Agency (Coordinator for Digital Services).
Trademark notice: FINALSTICKER is an independent collectors' platform and has no connection with Panini, Topps, FIFA or other companies mentioned. All trademark and product names are the property of their respective owners and are used exclusively to describe the collectibles.
16. Advertising and affiliate links
FINALSTICKER finances itself among other things through advertising. Advertising may be displayed to users without an ad-free service. In addition, we may embed affiliate links to third-party offers (e.g. to online marketplaces); these are marked as "advertisement". If a contract with a third party is concluded via such a link, that third party alone is your contracting party; FINALSTICKER does not become a party in this respect and is not liable for that party's offers.
17. Availability, maintenance and further development
We endeavour to ensure the highest possible availability of the platform, but do not owe uninterrupted accessibility. In particular, temporary restrictions may occur due to maintenance work, technical disruptions or events beyond our control (force majeure).
We may further develop or adapt the platform and its functions or discontinue individual functions. In the case of paid services, the essential scope of services paid for for the respective term is retained; should it be substantially and permanently restricted for reasons attributable to us, we will reimburse you the pro-rata fee for the period no longer usable or grant reasonable compensation.
Notifications (by e-mail and, if you activate it, via Telegram) are a service without any guarantee of delivery; the status in your account is decisive. You configure which notifications you receive in the settings.
18. Term, blocking, termination and account deletion
The free usage relationship runs for an indefinite period. You can mark your account for deletion at any time in the settings; after a period of seven days (within which you can revoke the deletion), we remove or anonymise your personal data. Which data is deleted and which is retained – in anonymised form or for legal reasons – is described in our privacy policy.
In the event of violations of these Terms or applicable law, we may – depending on the severity and taking your legitimate interests into account – issue a warning, restrict functions (in particular temporarily block trading and purchasing, whereby open requests are closed and reservations released) or block or delete your account temporarily or permanently. In the event of serious or repeated violations, a block is also possible without a prior warning. The right of both sides to extraordinary termination for good cause remains unaffected.
Business users. In the event of a restriction, suspension or termination of use, the special requirements of Art. 4 of Regulation (EU) 2019/1150 (P2B Regulation) additionally apply to business users: we communicate the reasons on a durable medium (by e-mail) at the latest when the measure takes effect; we announce a complete termination at least 30 days in advance, unless a statutory exception applies (in particular in the case of legal obligations, imperative reasons or repeated violations of these Terms). Business users can have the reasons clarified at any time via our contact form.
In the case of a justified block for which you are responsible, there is no entitlement to reimbursement of paid services already used. If your account is permanently blocked through no fault of your own, the following applies to reimbursement: in the case of term-based services (e.g. Premium, Premium + or Ad-free) we reimburse you the fee on a pro-rata basis for the remaining term no longer usable. In the case of one-time services already fully performed (in particular verification), a pro-rata reimbursement is excluded, since the service has already been fully performed; in justified individual cases we will find a goodwill solution.
19. Liability
FINALSTICKER is not liable for damages based on transactions between users, since we are not a party in this respect (Sections 2 and 8). If the operator itself sells goods in an instant purchase (Section 6), the statutory warranty rights apply to those sales. In all other respects, we are liable in accordance with the following provisions:
- FINALSTICKER is liable without limitation for damages arising from injury to life, body or health, for intent and gross negligence, within the scope of a guarantee assumed, and under the German Product Liability Act.
- In the case of slight negligence, FINALSTICKER is liable only for the breach of a material contractual obligation (cardinal obligation), the fulfilment of which is what makes the proper performance of the contract possible in the first place and on the observance of which you may regularly rely. In this case, liability is limited to the foreseeable damage typical for the contract.
- Any liability beyond this is excluded.
For content posted by users, we are responsible only in accordance with Art. 4 to 8 of Regulation (EU) 2022/2065 (DSA); there is no obligation to proactively monitor this content (see Section 15).
Insofar as our liability is excluded or limited, this also applies to the personal liability of our legal representatives, employees and vicarious agents. For the loss of data we are liable only insofar as the loss would also have occurred with regular data backup reasonable for you to carry out.
Our catalogue (collections, sticker and card lists) and the editorial player pages are compiled with care and are partly based on public sources; we do not guarantee completeness or accuracy. We welcome notices of errors.
20. Indemnification
We protect rights holders primarily by promptly removing reported unlawful content (see Section 15). In addition, you indemnify FINALSTICKER against justified claims of third parties which they assert against us on account of an infringement of their rights – for which you are responsible – through content posted by you, or on account of your unlawful use of the platform; this also includes the reasonable costs of a necessary legal defence. The indemnification is limited in amount to the damage caused by your conduct and lapses insofar as you are not responsible for the infringement of rights.
21. Out-of-court dispute resolution
We are in principle neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board (Section 36 of the German Act on Alternative Dispute Resolution in Consumer Matters – VSBG).
Note: The former European Commission platform for online dispute resolution (ODR platform) was discontinued as of 20 July 2025 and is no longer available.
22. Final provisions
The law of the Federal Republic of Germany applies, to the exclusion of the UN Convention on Contracts for the International Sale of Goods. If you are a consumer with your habitual residence in another EU Member State, the mandatory consumer protection provisions of your country of residence remain unaffected (Art. 6 Rome I Regulation).
Insofar as you are a merchant, a legal entity under public law or a special fund under public law, or have no general place of jurisdiction in Germany, the place of jurisdiction for all disputes arising from the contractual relationship is – to the extent legally permissible – our registered office.
We may amend these Terms with effect for the future where this is necessary for a valid reason (e.g. due to a change in the legal situation or in the case law of the highest courts, for reasons of security, to close regulatory gaps or due to the introduction of new or the adaptation of existing functions) and does not unreasonably disadvantage you. We inform you of such changes at the latest at your next login, with a summary of the changes and a link to the full version, and ask for your express consent; we record the version and the time of your consent. Continued use of the platform requires consent to the current version. If you do not agree, you can log out and delete your account at any time (Section 18); if the change affects a service already paid for, we refund the fee proportionately for the remaining term that can no longer be used. Your right to end the user relationship yourself at any time remains unaffected.
Business users. Towards business users, we additionally observe Art. 3(2) of Regulation (EU) 2019/1150: we notify them of proposed changes on a durable medium (by e-mail) with a notice period of at least 15 days before they take effect, unless a statutory exception applies or the business user validly waives the notice period. If the changes require significant technical or commercial adaptations, we grant a reasonably longer period.
Paid services already concluded are always provided on the terms applicable at the time of their purchase; an amendment of these Terms leads neither to new fees nor to a restriction of services already paid for.
Should individual provisions of these T&C be or become invalid, the validity of the remaining provisions remains unaffected. The statutory rule replaces an invalid provision.
The German version of these T&C is authoritative. Translations into other languages serve exclusively to facilitate understanding.
Last updated: 05.09.2026